Haran Group FZE Privacy Policy

Effective Date: 20/2/2023

Last Updated: 26/9/2025

Welcome to Haran Group FZE (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other applicable regulations.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.haran.ae (“Website”) or use any of our online services. By accessing or using our Website, you consent to the practices described in this policy.

1.⁠ ⁠Information We Collect

We may collect the following types of personal data from you:

a. Information You Provide Voluntarily

• Name, email address, phone number, and other contact details

• Account registration details (username, password)

• Payment information (when purchasing products or services)

• Any information you provide through forms, surveys, or support requests

b. Information We Collect Automatically

When you visit our Website, we may collect:

• IP address, browser type, device information

• Date, time, and duration of website visits

• Pages viewed and links clicked

• Cookies and similar tracking technologies (see Section 8 below)

c. Information from Third Parties

We may receive information about you from:

• Social media platforms (if you connect via your account)

• Marketing or analytics partners

• Publicly available sources

2.⁠ ⁠How We Use Your Information

We use your personal data for the following purposes:

• To provide, operate, and improve our Website and services

• To process and fulfil orders or service requests

• To communicate with you (including sending service updates, marketing communications, or responding to inquiries)

• To personalise user experience and content

• To detect, prevent, and respond to fraud, security incidents, or illegal activity

• To comply with legal obligations under UAE law

We will only process your personal data when we have a lawful basis to do so — such as your consent, the performance of a contract, compliance with a legal obligation, or our legitimate business interests.

3.⁠ ⁠How We Share Your Information

We do not sell your personal data. However, we may share it in the following circumstances:

• Service Providers: With trusted third parties who provide services such as hosting, payment processing, analytics, or marketing

• Legal Compliance: When required by law, regulation, or legal process

• Business Transfers: In connection with a merger, acquisition, or sale of our business or assets

• Consent: With your explicit consent for other purposes not listed above

4.⁠ ⁠International Data Transfers

If we transfer your data outside the UAE, we will ensure that appropriate safeguards are in place to protect your information, such as contracts that comply with UAE PDPL requirements or transfers to jurisdictions with adequate data protection laws.

5.⁠ ⁠Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. When no longer needed, data will be securely deleted, anonymised, or archived.

6.⁠ ⁠Your Rights

Under UAE law, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you

• Correction: Request correction of inaccurate or incomplete data

• Erasure: Request deletion of your personal data under certain conditions

• Restriction: Request limitation of data processing

• Objection: Object to processing based on legitimate interests or direct marketing

• Portability: Request your data in a structured, machine-readable format

To exercise your rights, please contact us at [insert email address].

7.⁠ ⁠Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no online transmission is entirely secure, and we cannot guarantee absolute security.

8.⁠ ⁠Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse traffic, and deliver personalised content.You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect website functionality.

9.⁠ ⁠Children’s Privacy

Our Website is not intended for children under 18. We do not knowingly collect personal data from minors. If you believe we have done so, please contact us immediately, and we will take appropriate action.

10.⁠ ⁠Links to Third-Party Websites

Our Website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal data.

11.⁠ ⁠Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business developments. The latest version will always be posted on this page with an updated “Effective Date.”

12.⁠ ⁠Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Haran Group FZE

Email: ask@haran.ae

Address: 1701 Creative Tower, Creative City, Fujairah, UAE